Our Bournemouth and Basingstoke facilities have both renewed their British Quality Standard approvals BS EN 15696:2008 – and after three years it appears we are still the only solely self-storage company to win the accreditation!*
The quality assurance system has given us sharper processes, documents and manuals… and more importantly our customers can have rock-solid confidence and trust in the way we operate.
The quality auditor – in this year’s recommendations for each facility’s approval – commented on how clean and well maintained both facilities are.
Three years into the BSI quality standard, our processes continue to discipline our systems and bring everything together to present an altogether fantastic service to our customers.
• We know companies that provide both removals and storage have gained the standard, but it really does seem that we are the only self-storage company to win it!