PRESS RELEASE – Poole business recognised

A Poole-headquartered storage company has passed an internationally-recognised standard for self-storage.

The BS EN 15696:2008 certificate for Store and Secure covers both business and domestic customers.

The standard covers the handling of customer enquiries, contracts, vacation processes, after sales service, insurance and risk management as well as operations and human resources.

Store and Secure is based in Hamworthy and includes a variety of storage units as well as serviced offices.

The family-run firm prides itself on customer service and has a manned office from which it sells boxes, tape and other essentials for storage and house moves.

Lucy Maidman said: “This certification examines all aspects of the business and is widely-recognised within the industry and beyond. It states that we meet or exceed all the standards.

“We work hard to provide a friendly and efficient service and we put an emphasis on transparency.

“Customers appreciate this and they also like the fact we have staff on site who can answer enquiries and offer advice.

“As well as being physically secure we also have the Cyber Essentials certification that provides a level of cyber-security.

“We have a clean, secure and friendly business and we have exciting plans looking ahead.”